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Job Description
| ASSISTANCE INTERVIEWER |
Job Code: 5250
Pay Grade: 011
FLSA Status: Non-Exempt
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| General Functions |
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Performs responsible administrative and caseworker duties in interviewing applicants to determining eligibility for program assistance. |
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| Representative Duties /Assignments |
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Representative Jobs / Assignments
Housing Assistance Interviewer
Medical Assistance Interviewer
Interviews potential clients of County Assistance Programs and determines their eligibility for participation according to programs guidelines.
Exercises independent judgement in making eligibility determination, determining financial status, screening for other resources and overall suitability of applicant for program.
Interprets and communicates program guidelines.
Performs word processing or data entry on a personal computer or mainframe terminal. Prepares forms, documents and correspondence as needed to execute program. Performs basic mathematical calculations.
May coordinate the delivery of assistance. Processes interim changes for program participants.
Solves routine problems, answers questions, and responds to inquires.
Insures compliance with all laws, codes and policies relative to program applied for.
Compiles case files, maintains logs, and schedules appointments.
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| Minimum Qualifications |
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Associate's degree and two years of experience in, (based on area of assignment), real estate, case management, interviewing, assessment or administrative experience in the area of social services or public assistance; or an equivalent combination of relevant education, training or experience.
Must have the ability to communicate effectively both verbally and in writing. |
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| Preferences |
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NULL |
2/2/2000
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