| DISPATCHER (FIRE COMMUNICATIONS) |
Job Code: 4591
Pay Grade: 360
FLSA Status: Non-Exempt
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| General Functions |
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This position functions as a Dispatcher for emergency and non-emergency responses for the Orange County Fire Rescue Department. General supervision is received from the Dispatcher Supervisor or Assistant Shift Supervisor, who reviews work and evaluates performance based on efficiency, effectiveness and adherence to established procedures. |
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| Representative Duties /Assignments |
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- Answers multi-line telephone system.
- Process emergency and non-emergency calls using computers, telephones, radios, maps and printed resource materials to process emergency information accurately and quickly.
- Transmits and receives transmissions on a complex 800 MHz trunked radio system.
- Make decisions as to categorization of emergencies received from 9-1-1 calls.
- Strategic selection of emergency fire and/or rescue apparatus to accomplish the goals of saving lives and property.
- First Responder to medical emergencies.
- Performs other related duties as required.
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| Minimum Qualifications |
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High School Graduate or equivalent, and completion of Orange County's Dispatcher Trainee Program.
Must possess and maintain the Florida 911 Public Safety Telecommunicator (PST) certification.
Must possess and maintain the Emergency Medical Dispatcher (EMD) and Emergency Fire Dispatcher (EFD) certifications.
Must successfully complete the alarms in progress (AIP) assessment within one (1) year of employment as a Dispatcher.
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| Preferences |
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NULL |
