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Job Description


FAMILY SERVICES PROGRAM MANAGER

Job Code: 3072
Pay Grade: 017

FLSA Status: Exempt 

General Functions
   This is a professional administrative and/or supervisory position, exercising management responsibility for a major program or service activity of the department. Provides supervision to employees assigned to the program, directs and manages the activities. Exercises independent judgment and assures the quality of the services provided. Work is performed under the supervision of the Senior Program Manager, Assistant Division Manager or the Division Manager and is reviewed through conferences, records, reports, and results achieved.
 
Representative Duties /Assignments
  
  • Develops and plans programs for the assigned section of the division.
  • Supervises employees of the assigned program and evaluates their performance.
  • Assures the quality of services provided by the assigned program through observation of performance, evaluation of data, monitoring of records, inspection of facilities and equipment and evaluation of employee performance.
  • Assures that appropriate staff training and development activities are provided for employees of the assigned program.
  • Assures compliance of the program with federal, state, county, division, contract and/or accreditation standards.
  • Supervises the maintenance of records kept by the program's employees to ensure that all contractual and legal requirements for record keeping are met and that professional standards are maintained in the quality of records.
  • Coordinates services with the managers of other programs of the division.
  • Prepares and submits reports as required by contractual obligations and for general administrative purposes.
  • Prepares and monitors program budget consistent with County, Department and Division objectives.
  • Performs other responsibilities required to provide the specific services of the assigned program.
 
Minimum Qualifications
   Family Services Department

Depending on area of assignment:

Bachelor's degree from an accredited institution in Health, Human, Social or Behavioral Sciences, Business Administration, Public Administration or other closely related field and 2 years of experience in health and/or human services, including at least one year of supervisory experience.

May be required to possess and maintain a valid Florida Driver's License and may be required to provide own vehicle for job related duties.

Must be able to demonstrate intermediate to advanced proficiency in word processing, preferably Microsoft Word, and email computer applications.

Youth & Family Services Division
Some programs may require a Master's degree in the social or behavioral sciences and three years of experience, including at least one year of supervisory experience.

Health Services Department

Bachelor's degree from an accredited institution in human services or health sciences and 2 years of experience in health services, including at least one year of supervisory experience or an Associate's degree with the majority of the course work in health or human sciences and 4 years of experience in health or human services including at least one year of supervisory experience
 
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6/22/2012