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Job Description


SENIOR ANIMAL SERVICES OFFICER

Job Code: 2032
Pay Grade: 016

FLSA Status: Non-Exempt 

General Functions
   Under general supervision of the Program Manager or designee, assigns, supervises, reviews and evaluates the work of Animal Services Officers; enforces the Orange County Animal Services Code and Florida State Statutes regarding stray, dangerous and nuisance animals; investigates complaints; captures animals, ensures humane animal protection, sheltering, and control.

This is the first supervisory level in the Animal Services Division, providing field and kennel supervision to the Animal Services Officers and is responsible for monitoring the actions of the officers in the field or kennels and to provide technical advise and support in complicated situations.

Conditions of Work

This work is subject to varying posts or assignments, irregular hours and on-call or call back status and irregular schedules including completion of work assignments on weekends or holidays. Exposure to adverse weather conditions in extreme hot climates; exposure to remote, isolated areas within the county; exposure to fumes as a result of euthanasia of animals or odors emanating from deceased animals/carcasses; exposure to potentially violent, unruly and sick, diseased and parasitic infested animals and infectious fluids and materials; and exposure to irate and/or aggressive individuals. Requires occasional – frequent moderate lifting of 25-50 pounds and periodically handling/moving of objects in excess of 50 pounds.
 
Representative Duties /Assignments
   Performs all regular duties of the Animal Services Officers.

Provides supervision, training, work review, and evaluation to Animal Services Officers; organizes and assigns work, both in the field and in the kennel, sets priorities and follows up as needed.

Effectively recommends selection decisions, disciplinary matters, and other personnel decisions.

Investigates complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals; performs rescue of stranded or injured animals.

Conducts investigations of complaints regarding animal cruelty; investigates animal bites, arrange for appropriate identification and quarantine.

Responsible for morning feedings and waterings, cleaning, disinfecting, euthanasia, incineration, medical treatments, laboratory work, bathing animals in tick dips, and all aspects of animal care for animals in custody of Animal Services. Learn general animal diseases to help determine proper disposition for an animal. Prepares deceased animals that are suspected of being rabid and forwards specimens for examination.

Explains state and local laws, codes and ordinances relating to the care and control of animals, filing of complaints, and policies of the shelter to the public.

Issues citations for violations of applicable regulations; patrols assigned areas of the county as required.

Assists other agencies and County departments with animal control and handling activities.

Operates humane traps, mobile radios, and related animal control tools and equipment, including tranquilizer guns and drugs; performs euthanasia as required.

Maintains a variety of statistical and production records and prepares daily reports related to the Animal Services Division’s performance.

Assists with the investigation of complaints against Animal Services Officers.

Other related duties as assigned.
 
Minimum Qualifications
   Graduation from high school or equivalent; four (4) years working experience, with three (3) years experience as an Animal Services Officer, the remaining experience working with the public resolving problems/complaints, dealing with enforcement related issues, or supervisory experience. Supervisory experience can be substituted for two (2) of the three (3) years experience as an Animal Services Officer. Ability to communicate clearly, both orally and in writing. Ability to follow and understand procedures.

Maintain a home telephone number and possess a valid Florida Driver’s License.

Within six months of hire:

Successfully complete a mandatory forty (40) hour Animal Control course as required by Florida State Statute

Successfully complete Orange County Animal Services Officer training course

Successfully complete a sixteen (16) hour Chemical Capture course

Possess State of Florida Incinerator Certification, or successfully complete training and obtain certification

Within one year of hire:

Successfully complete a sixteen (16) hour euthanasia certification course
 
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11/24/2004