Services Online

This is a responsible supervisory and/or administrator position involving supervising section staff on contracts and procurements or coordinating an administrative function depending on the assigned area. Advises and trains staff as well as assigning and reviewing work for accuracy and completeness.

Work is performed with considerable independence under the general supervision of the Division Manager or Assistant Manager as assigned.

Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification. Performs other related duties as assigned.

Administrative Services - Facilities Management

• Supervises the contract and procurement work of Administration staff and ensures its accuracy and completeness.
• Reviews and approves scope of services for the term contracts to include Invitation to Bid (IFB's), Requests for Proposals (RFP's), and Requests for Qualifications (RFQ's).
• Reviews and approves technical evaluations for award of term contracts.
• Provides support and guidance to Facilities Management staff to address vendor/contractor performance issues and to resolve procurement related issues including contract provisions interpretation and clarification.
• Reviews and approves sole source, emergency procurements, purchase orders, change orders, to ensure requests meet procurement guidelines.
• Reviews monthly credit card purchases to ensure purchases made meet procurement guidelines.
• Assists with annual budget process including preparing estimates of term contract expenditures.

Convention Center - Contract Management

• Serves as Contract Administrator for service partner contracts such as food service vendor, business center, audio/visual, etc. Serves as Center's liaison with Purchasing on contract issues.
• Works with customers on revenue, expense service and key supply/equipment contracts.
• Advises and reviews staff development of Scopes of Work/Specifications for services, key supplies/equipment contracts. Recommends best method of contracting for a given service.
• Negotiates terms and conditions on complex service long-term contracts having a direct impact on revenue.
• Manages the Purchasing Card program for the Center.
• Meets the Center of Hospitality Standards.

Convention Center - Facility Operations

• Supervises the contract and procurement functions including warehouse functions such as shipping and receiving.
• Initiates, develops and monitors outside service provider contracts.
• Facilitates the development of the contract and procurement Standard Operating Procedures.
• Oversees purchasing of materials and supplies and the processing of purchase and delivery orders.
• Acts as the liaison with Property Accounting during annual physical asset inventory.
• Meets the Center of Hospitality Standards.

Convention Center - Lease Management

• Supervises and directs professional and administrative staff in leasing of exhibition space and meeting room space.
• Works closely with management and sales staff to establish equitable agreements with clients. Arranges the review process for handling client requests that require management intervention.
• Coordinates rate analysis and recommended changes for rental and services.
• Coordinates the Center's operating policy updates. Analyzes and recommends changes to client related operating policies. Interprets the Center and client rights and responsibilities and provides guidance to clients, management, sales and service delivery staff.
• Performs intricate, complex negotiations with clients to develop creative and positive solutions for all parties that will have a direct and dramatic revenue impact. Negotiates with clients' legal counsel to finalize lease terms and conditions.
• Serves as the liaison between Orange County's and clients' legal counsels.
• Meets the Center of Hospitality (CoH) standards.

Administrative Services - Facilities Mgt & Convention Center - Contract Mgt and Facility Ops

Graduation from an accredited institution with a Bachelor's degree in Business, Accounting or closely related field and five (5) years of experience in contract administration, negotiation and/or purchasing. An equivalent combination of relevant education and experience may be substituted on a year for year basis.

Convention Center - Lease Management

Graduation from an accredited institution with a Bachelor's degree in Business, Marketing or closely related field and five (5) years of experience in lease/contract administration, convention/hotel sales, legal, convention/hospitality industry or other closely related experience. An equivalent combination of relevant education and experience may be substituted on a year for year basis.

Convention Center - Facilities Operations, Contract Management, and Lease Management

Convention/hospitality industry experience.

Administrative Services - Facilities Management

Three (3) years of supervisory experience.

Certified Compliance Administrator (CCA) with the American Contract Compliance Association or a Certified Professional Public Buyer (CPPB).