| SYSTEMS TRAINING SPECIALIST |
Job Code: 2473
Pay Grade: 016
FLSA Status: Exempt
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| General Functions |
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Develops, updates and coordinates training materials and classes for computer application functions supported by the Information Systems and Services Division. Conducts technical computer training classes for County employees. Coordinates and monitors County-wide user group meetings for the County standard applications. |
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| Representative Duties /Assignments |
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- Instructs classes with the assistance of any support group and/or Help Desk personnel.
- Develops curriculum for new applications with the assistance of the designated application support group.
- Develops and updates training materials using non-technical concepts and language for professional and clerical personnel to be used in classroom training and for County-wide distribution.
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| Minimum Qualifications |
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Bachelor’s degree in Education, Computer Science, or a related field. Two years experience in technical training and/or supporting users in an automated environment. Must possess knowledge of business principles, office procedures, training concepts and excellent verbal and written communication skills. Experience can substitute for education on a year-for-year basis. |
