Services Online

Job Code: 5048
Pay Grade: 021
FLSA Status: Exempt 

• Plans and provides organizational development strategy, direction, advice and counsel to the County Mayor, Senior Staff, Department Directors, supervisors and employees.
• Applies knowledge of organizational assessment to designing, developing, implementing and evaluating change management programs and organizational problem solving. Facilitates an array of professional development programs, including components of the management, leadership and customer service curriculum.
• Develops and leads the training and organizational development function, develops the strategy and executes programs that enable the County Mayor, Senior Staff, Department Directors, supervisors and employees to achieve the County’s strategies and initiatives.
• Partners and consults with County management and employees to identify organizational and employee development needs and works collaboratively to develop strategies and tactics designed to meet targeted needs; facilitates and/or delivers tailored programs responsive to this work.
• Oversees interdepartmental committees and supervises the design and implementation of their programs intended to promote improved customer service and workforce performance through professional development, employee engagement, rewards and recognition for employees; and interdepartmental process improvements.
• Leads the talent development and leadership performance management processes. Aligns leadership development, performance management and other initiatives with identified short and long-term goals.
• Provides recommendations on strategies for leading and managing change; develops implementation strategies for communication, coaching, training, accountability and rewards to reinforce adoption of change.
• Performs supervisory duties such as instructing, coaching, assigning work, planning, coordinating activities, allocating personnel, and other administrative duties.
• Performs other duties as required.