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This is specialized work providing administrative and technical support in the operation of County land development activities. This position is responsible for coordinating project and process work related to countywide land development activities. An employee in a position assigned to this classification performs research, analysis and evaluation of programs, projects and operational procedures and is the expert in functional workflow processes. This position may supervise subordinate staff.

Work is performed with considerable independence under the general supervision of the assigned supervisor.

Duties may vary based on area of assignment. The following are representative duties, it is not the intent to capture all duties performed by this classification.

• Coordinates and/or manages assigned project and process operations.
• Coordinates the processing and/or digital imaging activities of land development related documents, including plans, applications and records.
• Coordinates and performs quality control inspections or audits on land development records.
• Trains, develops, supervises, and coordinates end user activities regarding document management software and land development process tracking software.
• Analyzes business processes and procedures to ensure that land development system applications support end user needs.
• Assists with management of electronic records, archive records retention scheduling and destruction notices.
• Researches activity related to system records and digital documents for internal and external customers.
• Conducts special project assignments and provides administrative support to the assigned division.
• Performs other related duties as assigned.

Bachelor’s Degree from an accredited institution in Computer Science, Accounting, Finance, Civil Engineering, Public or Business Administration, or a related field.

Three (3) years of experience in records and process management or a related field.

In lieu of the degree requirements additional relevant experience may be substituted on a year for year basis.

Proven ability to coordinate with other Departments/agencies to meet management priorities related to land development information and customer service.

Must demonstrate ability to communicate effectively both verbally and in writing with the general public while discussing, explaining and interpreting departmental policies.

Must have a working knowledge of state and federal records retention laws, or the ability to gain knowledge within six (6) months of hire, in order to make independent decisions based upon that knowledge.

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